Our Services

Effectively managing business travel is an art that requires exceptional attention and dedication.

Business travel is no longer just about getting people from A to B. Today, managing the travel portfolio of a corporate company requires industry specialisation to achieve the best bottom-line results. Whether you have a structured

travel policy in place, or a less formal arrangement, there is always room for improvement. Our role at TravelManor is to help you identify the areas that can be improved upon and put a plan in place to optimise your travelling programme.

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    Personal Service

    TravelManor ensures that you will always receive friendly and personalised service from our consultants, rather than deal with an impersonal call centre. Our experienced travel managers can assist you with a turnkey travel solution – from last-minute changes, VIP travel, group bookings, travel rosters, excess luggage and special car hire, to policy compliance and expense management.


    We have the experience, plus an understanding of the unique requirements of the corporate travel environment, to offer your business the best advice. With a collective 80 years’ travel industry experience and various industry awards to our name, we fully understand the travel management side of the business.

    Our consultants are encouraged to experience travel themselves, placing them in a better position to understand your needs.

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    Cost-saving strategies

    Business travel is one of the top five controllable expenses for most businesses. For this reason we offer you monthly travel management reports to give you a comprehensive overview of your travel programme, spend and patterns. The insight you gain through these reports will empower you to take better control of your travel and to identify where you can save across all aspects of your travel programme.

    Lower travel costs

    We are part of Sure Travel backed by Sure Holdings Pty Ltd, a reputable South African travel consortium of long standing, since 1979. We can therefore negotiate special rates with airlines and hotels, as well as car rental and transfer companies. Your company will benefit by the savings that we pass on to you.

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    Financial credit

    Since inception of our business in 1997, unqualified audits have been declared each financial year. We are in the financial position to offer you the convenience of credit facilities.

    Industry-leading technology

    Technology is rapidly changing the face of business travel. As a member of Sure Travel, we have access to OBT (Online booking tools) such as Sure Travel Connect and ACT (Amadeus Corporate Tool (ACT). We use industry-leading technology and online tools to create savings and time efficiencies at every level of your business travel experience. Our technology allows us to help your business not only with instantaneous travel bookings, but also with reporting and expense management.

Enjoy simplified
business travel
  • Control over their travel arrangements and spend.
  • No need to worry about company credit cards and the reconciliations thereof. A reporting facility draws reports on their travel spend; total accountability with regards to the client’s accounts and auditing months later.
  • Pre-trip approval process which allows trips to be approved prior to travelling.
  • Traveller profiles can be built into the system with personal preferences, special needs etc.
  • We offer an after hours service at a minimal fee per call, therefore no need for the PA or travel booker to stress.
  • We add other value-added services to the client e.g. airport transfers, conferencing, events, teambuilding, account recons, etc..
  • We extend a Service Level Agreement for quality control and your peace of mind.
  • We offer credit facilities, subject to approval by our finance department.
  • Booking and service fees apply, contact us for more information.
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    Our affiliation with Sure Travel holds immense buying power to the benefit of our clients. Sure Travel is a premier South African retail travel agency franchise, with over 80 offices. Sure Travel is a member of ASATA (Association of Southern African Travel Agents), is licensed by IATA (International Air Transport Association) and is aligned with the Consumer Protection Act. Sure Travel is a shareholder in the WIN global travel network in 43 countries. It is the largest sole-branded travel franchise business in the southern hemisphere, representing over 600 offices internationally.


    • We are passionate about our clients and strive to deliver beyond their expectations.
    • We practise fairness, respect, honesty and integrity in all our relationships.
    • We promote participation in decision-making and encourage this through empowerment and the sharing of responsibility.
    • We lead by example.

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