TMCs & The Personalisation of Holistic Travel Experiences

Corporate travel planning - there’s an app for that, right? Well, yes and no. There are apps out there that provide business travellers with the option of self-planning their journeys, yes. However, most corporate travellers have found that you need to use at least three to four platforms to tick all the necessary boxes before you take to the skies. Frustratingly, many of these apps and platforms also have overlap, and some forget to save your information from previous sessions, which means inputting it all over again when you need to make amendments to your itinerary, etc.

This is where the benefits of partnering with a living, breathing business travel planner come in. Technology is wonderful, but there are certain instances where it makes a big difference to speak to a real, live human who has your best interests at heart. The best types of TMCs provide a holistic overview of the business travel landscape, instead of pushing the agenda of a single airline carrier, accommodation provider or vehicle rental agency.

Here are a few further benefits of collaborating with a TMC:

• You can speak to a human. When you have an issue, there is a dedicated person on the other end of the line who knows all the particulars of you itinerary, and can help you to put it to rights. This is extremely useful in the event that your flight gets cancelled, your airport transfer doesn’t arrive or you have to push out your departure date at the last minute to accommodate another lucrative meeting.
• They know your preferences (for real). Apps and digital booking platforms try to learn your preferences so they can send you suitable offers, but it’s fairly hit and miss. A real travel agent, on the other hand, really knows you and can alert you as soon as there is special deal on a leisure component that you wanted to add to your business journey, etc.
• They have contacts. Travel agents are connected. By drawing on their vast pool of contacts, they are able to secure savings on flights, accommodation, vehicle rental and more and pass those savings on to your business.

Keep an eye on the blog in coming weeks and months as we share more insight into the importance of partnering with a corporate travel agency that takes a holistic view of corporate travel, and how a collaboration like this can simplify your company’s travel expenses. In the meantime, feel free to get in touch with our team of expert corporate travel planners if you would like to learn more about our services and how we can assist you in tailoring work travel experiences that take your company’s unique requirements into account.